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Contact our Customer Service Centre
For ONLINE SALES, ENQUIRIES & RETURNS, you are welcome to contact our team by calling 1300 000 000 or fill in the inquiry form below, we will contact you within 24 hours (Monday – Friday between 10am and 5pm).
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges?
We charge a flat rate cost of $12 per order. Shipping is Australia-wide and we offer free shipping on orders over $200
Which payment methods are accepted in the Sports Gear Pro?
We accept credit card payments via Stripe.com which are processed directly on our website securely. Alternatively we offer PayPal as another payment method should you prefer to use your PayPal account.
How long will delivery take?
Please allow up to 10 business days for delivery.
How secure is shopping in the Sports Gear Pro? Is my data protected?
We strive to ensure that every credit card transaction occurs within a secure environment. Our payment system has a 128-bit SSL security encryption certification. We do not hold your credit card information after your order is complete, as it is submitted directly to our banks. Rest assure that your credit card and bank account information is secure every time you make an order..
What exactly happens after ordering?
You will receive an email from us with your order information attached, when the order has been processed and sent you will receive another email from us.